Privacy Policy.

The Cornish Vineyard
Last updated: [16/02/26]

A Note From the Vineyard

At The Cornish Vineyard, we care about craftsmanship, community — and your privacy.
This policy explains how we collect, use and protect your personal data when you visit our website, book an experience, or get in touch.

We are committed to handling your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Cornish Vineyard (“we”, “our”, “us”) is the data controller responsible for your personal data.

Contact details:
The Cornish Vineyard
[Little Tregew, Kea, Truro, England, TR3 6AU]
Email: [info@thecornishvineyard.com]
Telephone: [07757 671471]

If you have any questions about this policy or your data, please contact us using the details above.

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO), via www.ico.org.uk.

2. The Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

  • Your name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Booking details (tastings, tours, events)

  • Wedding or event enquiry details

  • Newsletter subscription preferences

  • Messages sent via our contact forms

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on site

  • Referral source

This helps us improve your experience and the way our website performs.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries

  • Manage bookings, events and purchases

  • Deliver orders

  • Send newsletters and updates (where you have opted in)

  • Improve our website and services

  • Meet legal and accounting obligations

We will never sell your personal data.

4. Our Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – when you subscribe to marketing emails

  • Contract – when processing is necessary for a booking, purchase or service

  • Legal obligation – to comply with tax, licensing, or regulatory requirements

  • Legitimate interests – to operate and improve our vineyard business and website

5. Marketing & Newsletters

If you subscribe to our newsletter, we may send occasional updates about:

  • Vineyard news

  • Events and tastings

  • New releases

  • Seasonal stories from the vines

You can unsubscribe at any time using the link in our emails or by contacting us directly.

6. Sharing Your Information

We may share your data with trusted third-party providers who help us run the vineyard and our website, including:

  • Website hosting providers

  • Payment processors

  • Email marketing platforms

  • Accountants and professional advisers

All partners are required to keep your data secure and comply with data protection law.

7. International Transfers

If any of our service providers are based outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard contractual clauses

8. Cookies

Our website uses cookies to ensure it runs smoothly and to help us understand how visitors use it.

Cookies may:

  • Enable essential website functions

  • Help us analyse traffic

  • Improve your browsing experience

You can manage cookie preferences via your browser settings.
If you operate a cookie banner, ensure it links here.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

Access is limited to those who need it for legitimate business purposes.

10. Data Retention

We only keep personal data for as long as necessary for:

  • Fulfilling bookings or purchases

  • Legal, tax or regulatory requirements

  • Resolving disputes

After this period, data is securely deleted or anonymised.

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (“right to be forgotten”)

  • Object to processing

  • Request restriction of processing

  • Request transfer of your data

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this policy occasionally. Any changes will be published on this page with a revised date.

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